Terms and Conditions

IMPORTANT ADDITIONAL INFORMATION REGARDING YOUR BOOKING
You must not accept any booking unless you understand and agree with the following terms and conditions.

TRAVEL AGENT: By Design Travel and Events LLC acts as a travel agent only. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, cruise line operators and hotels. By Design Travel and Events LLC does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. Liberty Travel's obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standard. Some hotels may require a minimum of 3 night stay for all groups. If a stay less than 3 nights is desired, please contact the By Design Travel and Events LLC  and we will make every effort to get your request approved with the hotel. A request cannot be guaranteed. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. You understand that your legal recourse is against the specific provider not By Design Travel and Events LLC.

IMPORTANT CONDITIONS: Prices are subject to increase prior to the time you make full payment. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. You acknowledge your acceptance of these conditions (i.e. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase.

CANCELLATION: Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge.

DEPOSIT AND FINAL PAYMENT: You will be required to pay a deposit or deposits when booking. Your consultant will advise you of how much that will be. All deposits are non-refundable. In most instances, final payment is required no later than six (6) weeks prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking.

CREDIT CARD TRANSACTIONS: If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against By Design Travel and Events LLC and in the event that payment has been made to Liberty Travel by credit card, you agree that you will not seek to chargeback your payment to By Design Travel and Events LLC. If the credit card is passed through to the travel services provider and you seek to chargeback your payment from the provider, you agree to be held liable and indemnify By Design Travel and Events LLC against this chargeback from the provider, including without limitation any air debit memos charged to By Design Travel and Events LLC. If By Design Travel and Events LLC incurs any costs, including but not limited to attorneys’ fees to recover any payments charged back by your credit card company, you agree that you will be liable for these costs. If the credit card is declined, you guarantee that you will settle any amounts owing to By Design Travel and Events LLC via money order or cash immediately.

TRAVEL PROTECTION: For your protection, we strongly recommend that you purchase trip cancellation and travel accident protection. However, no representation or description of the insurance made by By Design Travel and Events LLC to you, constitutes a binding assurance or promise about the insurance. By Design Travel and Events LLC is not an insurance company and has no responsibility for the submission, payment or adjustment of any insurance claims. Any insurance claims that may fall under the relevant travel insurance policy must be submitted to the insurance company identified in the policy.

P.O. Box 1600

Clayton NC 27528

vacations@bydesigntravelandevents.com

Tel: 866-411-1739

 

 

 

 

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